May 8, 2021

Covid – 19 info

6th April 2021 – We are accepting new vet referrals and doing visits. We are preferring to work outside in the fresh air. If you would prefer a video consult we are happy to do so – we will ask for certain videos to be taken and sent to us, preferably on WhatsApp. We will then analyse the videos and provide you with therapeutic advice, home management and physiotherapy exercise routine specific to your animal.

We have risk assessments, protocols and guidelines in place to reduce the risk of Covid-19. PLEASE let us know if you are unwell or have been with an unwell person in the past 2 weeks, or if you are self-isolating or have a high risk member of your household who is shielding. Cancelled appointments are not charged for.

We will be cleaning equipment and our hands between each animal. We will try not to touch anything on your property so please don’t offer a drink and please open doors for us.

We will aim to see all animals outside .In the colder months, there will be less opportunity to treat dogs outside so we will wear a mask or face shield when inside and ask that you do too. Also when possible please have windows or doors to the outside open and if applicable please leave the room when we are treating. As usual we will write out the exercises you need to do with your dog for their physio rehab and there are now videos on the website showing you how to do them.

If you are using any equipment for the physio of your animal please make that available in the area I am working. We will not be loaning out any of our equipment for a while so you may have to purchase an item we advise for physio but we usually try to come up with a diy alternative.

We will be using alcohol gel on my hands before touching anything so we should not be contaminating leads or headcollars but if having us handle these items bothers you please let us know.

Please try to keep at least 2 metres away from us and we will do the same for you but if we do need to be closer together for the sake of the animal then please let us know if you are not happy with this and we will stop the session or change to do something else.

If at any time you have concerns within the appointment please tell us. If you wish to cancel an appointment please do so and remember we do still offer video consults which can still provide relevant treatment for your animal.