May 18, 2022

Covid – 19 info

November 2021 – We are accepting new vet referrals and doing visits. We are preferring to work outside in the fresh air but in cold or inclement weather this is not possible and we will need to work inside your home. If you would prefer a video consult we are happy to do so – we will ask for certain videos to be taken and sent to us, preferably on WhatsApp. We will then analyse the videos and provide you with therapeutic advice, home management and physiotherapy exercise routine specific to your animal.

We have risk assessments, protocols and guidelines in place to reduce the risk of Covid-19. PLEASE let us know if you are unwell or have been with an unwell person in the past 2 weeks, or if you are self-isolating or have a high risk member of your household who is shielding. Cancelled appointments are not charged for.

We may choose to wear a mask and would appreciate that if we are wearing one that you wear a mask too. If you would like us to wear a mask please ask, that is not a problem. If we are inside we would appreciate where possible that a window is opened in the room and that we are seated away from each other unless we need assistance from you holding or bribing your animal.

We will be using alcohol gel on our hands before touching anything so we should not be contaminating leads or headcollars but if having us handle these items bothers you please let us know.

If at any time you have concerns within the appointment please tell us. If you wish to cancel an appointment please do so and remember we do still offer video consults which can still provide relevant treatment for your animal.